Plans, usage & billing

DatIQ offers a free tier plus paid plans for heavier use. Pricing is shown in your local currency where supported, with monthly and annual billing (annual saves you money).

• Free — a monthly allowance of extractions, full core features, the whole template catalogue, and a one-time bonus credit when you sign up.
• Paid plans (Go, Select, Pro, Business, Agency) — higher allowances, larger batches and account lists, more workspaces, and additional capabilities such as integrations and signal routing from Select, and API access on Business and above.
• Top-up bundles — add extra batch and account-list capacity to your current plan without changing tiers.
• Enterprise — custom volume and terms; contact sales.

What each capability draws on

DatIQ does not make you buy a separate allowance for every screen. Features reuse the allowance that already describes the work they do, so there is nothing new to learn and nothing to reconcile:

Knowing the cost before you spend it

Any job that reads more than one page — a template run, a bulk list, a watchlist check — shows you an estimate before it starts: how many pages it expects to read and how many AI calls it expects to make. Nothing is spent until you confirm.

Afterwards, the usage ledger on your Account screen records what each job actually consumed, itemised by what it was spent on. Estimates and actuals are reconciled, so if a job costs materially more than it quoted you can see that it did, rather than discovering it at the end of the month.

Manage everything from the Account screen: your current plan, usage this month, usage alerts, coupon entry, and payment history. Before any charge, a confirmation shows the full breakdown (including taxes where applicable).

A detailed plan comparison matrix sits below the plan cards on the pricing page — it lists every capability by tier so you can see at a glance which plan unlocks what.

Invoices & receipts

Every completed payment produces its own numbered, itemised document, listed under Invoices & receipts on the Account screen.

• You get it automatically. A copy is emailed to you as a PDF attachment as soon as the payment

completes — you do not have to ask for it or download it to have a copy.

• View, download, or re-send. Open any document to see the full breakdown line by line, download

the PDF again, or have it emailed to you a second time. Re-sending always goes to the address on your account, never to an address typed into the page.

• Receipt or tax invoice. Where DatIQ is registered for tax in your region, the document is a full

tax invoice showing the tax split; elsewhere it is a payment receipt that states it is not a tax invoice. Either way the amounts reconcile exactly to what you were charged.

• Documents are permanent records. An issued document is never edited or re-numbered. If something

needs correcting, a separate credit note is issued against it, so your records and ours always match.

• They outlive the subscription. Your billing documents stay available to you even if you cancel or

your plan lapses.

If a plan lapses

If a paid plan ends without renewing, the account moves through clearly-signposted stages rather than disappearing:

1. Suspended — a banner explains the state. Your saved data is intact, and renewing restores full

access immediately.

1. Deactivated — after a further period, if still unrenewed.

You are emailed at each stage, and again before anything is removed, so a lapse is never silent. Scheduled monitoring pauses while a plan is lapsed and resumes automatically when you renew — schedules you paused yourself stay paused. Renewing at any stage puts everything back.

What you have used

Alongside your plan, the Account screen shows:

• Discoverability — audits used and remaining this month (audits have their own monthly allowance

and do not come out of your extraction credits), how many distinct pages you have audited, how many monitors are running, and your average score across them.

• Usage by role — which persona was in use when each unit was spent, so on a team plan you can see

which role is consuming the allowance. This started being recorded recently, so a month from before then says so rather than showing zeros.

Freezing your account

Freeze stops everything that consumes your allowance — extractions, enrichments and discoverability audits — for you and every team member. Reading and exporting keep working, so nothing becomes unreachable, and you can unfreeze at any time.

Freezing does not pause billing. Your subscription continues to be charged for the period you are on.
Freezing is a way to stop usage, not a way to stop paying. To stop paying, change or cancel your plan.

You can also pause a single team member from Workspace → Team instead of freezing the whole account. A paused member keeps read and export access and keeps their seat — pausing is not a way to free up a seat. The workspace owner cannot be paused by anybody, including themselves.

Deleting your account

Delete account removes your account and everything in it — extractions, audits, schedules, workspaces and team members. You confirm by typing DELETE.

Deletion is scheduled 30 days out, not immediate. During those 30 days your account is frozen, nothing is charged for usage, you can still read and export your data, and you can cancel at any point and go straight back to normal. Invoices are retained after deletion, because we are required to keep them.